Caring With Heart at Tusker House: Your Care Home in East Sussex

At Tusker House, our mission is simple but profound: to offer a warm, secure and supportive care home environment in East Sussex where every resident feels truly at home.

Family owned and run for more than five decades, we understand that choosing the right care home is one of the most important decisions you’ll make for your loved ones. That’s why we strive to create an environment built on dignity, respect and genuine compassion.

A Home Where People Come First

From the moment you step through our doors in Hastings, you’ll see that Tusker House is different. Our experienced team is dedicated to personalised care that meets the unique needs of each resident, whether they are joining us for long‑term residency or short‑term respite care.

We are proud to be regulated and compliant with the Care Quality Commission (CQC), giving families peace of mind that we meet high professional standards every day. Our person‑centred approach means we build care plans around individual preferences, routines and histories, supporting independence while offering the help that’s needed.

Specialist Support for Dementia and Well‑Being

Many of our residents live with dementia or Alzheimer’s and we understand that these conditions require not only clinical expertise but also patience, kindness and emotional understanding. Our staff are trained to offer this specialist support around the clock, helping residents with daily tasks and providing reassurance at every moment.

Life at our care home in East Sussex isn’t just about care; it’s about living well. We offer a range of activities designed to engage the mind and body, from music and gentle exercise to arts, crafts and social gatherings. Our beautifully maintained gardens and communal areas provide places to enjoy fresh air and meaningful conversation with friends: And all meals and refreshments are provided, with attention paid to individual dietary needs and preferences.

A Welcoming Community You Can Trust

Choosing Tusker House as your care home East Sussex means choosing a place where warmth meets professionalism and where every resident is treated as part of our family. We’re here to answer your questions, welcome you to visit and support you in making the right choice for your loved one’s future.

My dad has been a resident at Tusker House for almost a year now. The staff have always been very attentive allowing my dad to do what he can for himself; they are all very kind and caring. I am always kept up to date with my dads well being. During the pandemic, obviously, no one could visit their loved ones, however, Tusker House set up a WhatsApp video calling system and sent photos which we very much appreciated. The system that has now been put in place to visit residents is amazing, a lot of thought has gone into making it a safe environment for everyone. After not seeing my dad for almost 8-months, I was overjoyed to see how well and contented he was. I cannot thank everyone enough for the continued care they show my dad. I would highly recommend Tusker House to anyone that is looking for a care home

Dianne N (Daughter of Resident)

Our family are very grateful to the entire team at Tusker House, they all work tirelessly to care for our mother. Nothing is ever too much trouble. The attention to detail is outstanding; this is best demonstrated in the close monitoring of food and hydration, which has resulted in a (much needed) healthy weight gain. It is a huge comfort knowing our mother is in such safe hands; her every need is attended to by the excellent team. Our mother is treated with dignity and kindness. We are kept up-to-date, well informed and involved with all aspects of her care from carers and the management team who are always available. I cannot recommend this home highly enough!

Caroline S (Daughter of Resident)

My mother moved to Tusker House a year ago and the care has been outstanding, far beyond what I expected. My mother told me she loves being there and whenever I visit she seems very contented. There is always a welcoming cheerful atmosphere, the residents are treated as individuals and nothing is too much trouble for the carers. Her room is lovely and always spotlessly clean, and mum is always clean and tidy. The staff are all very approachable and keep me informed of any issues, they all know my mum very well and understand her needs. It was a difficult decision to move mum to a care home, but I feel lucky to have found Tusker House and could not wish for better care for her - I can't fault it at all.

P C (Daughter of Resident)

Looking for a care home for my mum who is 93 yrs of age who has dementia was very daunting challenge for me. I found Tusker House, it stated on their website that it was warm, friendly and has a relaxing atmosphere. This was so true. The staff are amazing and the care my mum receives is second to none. I would recommend Tusker House. I cannot speak highly enough of them.

Joseph H (Son of Resident)

My mum passed away after almost 5 happy years in Tusker House. She was really well cared for and her death was one to be envious of: calm, peaceful supported by people who knew her so well. Surrounded with her Beatles memorabilia and music playing in her own room, not alone and not suffering. We are incredibly grateful to the team of staff who made mum's life worth living again after 20 years of decline. I leave it to my mum's own words "I am so lucky to be here". She truly was.

JSC