Exceptional Care, Personalised Support at Tusker House

Home > Exceptional Care, Personalised Support at Tusker House

At Tusker House, we are proud to be an East Sussex county council approved care home provider that truly places dignity, comfort and individual wellbeing at the heart of everything we do. Nestled in the quiet residential streets of Hastings, our family-run care home has built decades of experience in supporting older people, particularly those living with dementia and Alzheimer’s.

A Warm and Homely Environment

We understand that moving into a residential home is a major life transition not only for the person receiving care but also for their loved ones. That’s why we have designed our home to feel as familiar and homely as possible. With spacious single and companion rooms, inviting lounges, dining areas and a tranquil garden, our environment is crafted to help residents relax, feel at ease and engage in meaningful daily life.

Person-Centred, Specialist Care

As an East Sussex county council approved care home provider, we pride ourselves on delivering tailored care plans that reflect the unique histories, preferences and abilities of each resident.

Our experiencedmanagement and care teams are trained to provide specialist dementia care and support residents through all stages of their journey. From incontinence care and personal hygiene to dressing or mobility support, we approach each aspect with compassion, sensitivity and respect for the individual.

Engagement, Activities and Daily Life

Life at Tusker House is about more than just hours and routines; it’s about living well and enjoying purposeful days. We offer a rich programme of activities, from arts and crafts to reminiscence sessions, music and gentle exercise, all tailored to resident interests and abilities.

Additionally, we encourage social interaction, meaningful hobbies and time outdoors in our landscaped gardens. These opportunities support our residents cognitive wellbeing, emotional health and help them develop a genuine sense of belonging.

Trust, Transparency and Family Involvement

Choosing the right care home is a deeply personal decision. At Tusker House, we believe in open and transparent communication, inviting families to visit, meet our team and take part in care planning. As an East Sussex county council approved care home provider, we uphold the highest regulatory standards and continuously seek to exceed them.

If you are seeking a care home where your loved one will be treated as an individual, supported with expertise and kindness and immersed in a community that feels like a family, at Tusker House we are here to help.

My dad has been a resident at Tusker House for almost a year now. The staff have always been very attentive allowing my dad to do what he can for himself; they are all very kind and caring. I am always kept up to date with my dads well being. During the pandemic, obviously, no one could visit their loved ones, however, Tusker House set up a WhatsApp video calling system and sent photos which we very much appreciated. The system that has now been put in place to visit residents is amazing, a lot of thought has gone into making it a safe environment for everyone. After not seeing my dad for almost 8-months, I was overjoyed to see how well and contented he was. I cannot thank everyone enough for the continued care they show my dad. I would highly recommend Tusker House to anyone that is looking for a care home

Dianne N (Daughter of Resident)

Our family are very grateful to the entire team at Tusker House, they all work tirelessly to care for our mother. Nothing is ever too much trouble. The attention to detail is outstanding; this is best demonstrated in the close monitoring of food and hydration, which has resulted in a (much needed) healthy weight gain. It is a huge comfort knowing our mother is in such safe hands; her every need is attended to by the excellent team. Our mother is treated with dignity and kindness. We are kept up-to-date, well informed and involved with all aspects of her care from carers and the management team who are always available. I cannot recommend this home highly enough!

Caroline S (Daughter of Resident)

My mother moved to Tusker House a year ago and the care has been outstanding, far beyond what I expected. My mother told me she loves being there and whenever I visit she seems very contented. There is always a welcoming cheerful atmosphere, the residents are treated as individuals and nothing is too much trouble for the carers. Her room is lovely and always spotlessly clean, and mum is always clean and tidy. The staff are all very approachable and keep me informed of any issues, they all know my mum very well and understand her needs. It was a difficult decision to move mum to a care home, but I feel lucky to have found Tusker House and could not wish for better care for her - I can't fault it at all.

P C (Daughter of Resident)

Looking for a care home for my mum who is 93 yrs of age who has dementia was very daunting challenge for me. I found Tusker House, it stated on their website that it was warm, friendly and has a relaxing atmosphere. This was so true. The staff are amazing and the care my mum receives is second to none. I would recommend Tusker House. I cannot speak highly enough of them.

Joseph H (Son of Resident)

My mum passed away after almost 5 happy years in Tusker House. She was really well cared for and her death was one to be envious of: calm, peaceful supported by people who knew her so well. Surrounded with her Beatles memorabilia and music playing in her own room, not alone and not suffering. We are incredibly grateful to the team of staff who made mum's life worth living again after 20 years of decline. I leave it to my mum's own words "I am so lucky to be here". She truly was.

JSC

Online Enquiry

Please feel free to get in touch with any questions you may have, or use the online enquiry form below. We look forward to hearing from you soon.

    Name*

    Email*

    Phone

    Subject

    Message*